PierPass August News and Updates

Trouble Tickets

Marine Terminal Operators see the many trouble tickets that are generated each day as trucks attempt to deliver or pick up containers as something that could be reduced in numbers and therefore have a positive effect on the truck turn time. PierPass will be working with terminal operators on identifying common, reoccurring trouble tickets and recommending ways to improve them. Trucking companies are encouraged to check booking numbers and container availability in the individual terminal system to make sure of availability before sending a truck to the terminal.

PierPass Monthly Transaction Data  

As part of our monthly newsletters we provide a summary of the latest transaction data from marine terminal operators (MTOs) at the Port of Los Angeles and Port of Long Beach. Below please find data from the month of July 2012.

Truck activity information derived from RFID data.

Average in-terminal turn time:

  • 38.2 minutes day shift
  • 39.1 minutes night shift

(Excluding lunch hour, breaks and trouble tickets)

In-terminal turn time is the average amount of time a truck is inside a terminal to complete a transaction. Turn time at individual terminals will vary depending on time of day and other factors. The average in-terminal turn time in June 2012 was 38.1 minutes for the day shift and 38.4 minutes for the night shift.

Frequent callers* average moves per day:

  • 16% trucks 5 or moves per day
  • 22% trucks 4 moves per day
  • 28% trucks 3 moves per day
  • 21% trucks 2 moves per day
  • 13% trucks 1 move per day

*The ports define frequent callers as trucks making one or more moves per weekday. Average moves per day by frequent callers tells us how many moves a truck can make if it is working every day. In June 2012, 37 percent of frequent callers made four or more moves per day.

Day vs. Night Gates:

  • Average number of day gate moves: 17,389
  • Average number of night gate moves: 17,758
  • Number of day shifts open: 22
  • Number of night shifts open: 13

Approximately 8,500 trucks regularly service the POLA/POLB.


  • Closed one night for Stop Work Meeting, Bloody Thursday
  • Partial closure for 4th of July, Harry Bridges Birthday