PierPass September News and Updates

Trouble Tickets

Terminal operators are monitoring trouble ticket traffic at several different terminals.  In the coming weeks we will be sharing some trouble ticket numbers and suggestions for improvement with the stakeholder community as a result of that review.

PierPass Monthly Transaction Data  

As part of our monthly newsletters we provide a summary of the latest transaction data from marine terminal operators (MTOs) at the Port of Los Angeles and Port of Long Beach. Below please find data from the month of August 2012.

Truck activity information derived from RFID data.

Average in-terminal turn time:

  • 36 minutes day shift
  • 39.5 minutes night shift
    (Excluding lunch hour, breaks and trouble tickets)

In-terminal turn time is the average amount of time a truck is inside a terminal to complete a transaction. Turn time at individual terminals will vary depending on time of day and other factors. The average in-terminal turn time in July 2012 was 38.2 minutes for the day shift and 39.1 minutes for the night shift.

Frequent callers* average moves per day:

  • 14% trucks 5 or moves per day
  • 20% trucks 4 moves per day
  • 28% trucks 3 moves per day
  • 23% trucks 2 moves per day
  • 15% trucks 1 move per day

*The ports define frequent callers as trucks making one or more moves per weekday. Average moves per day by frequent callers tells us how many moves a truck can make if it is working every day. In July 2012, 38 percent of frequent callers made four or more moves per day.

Day vs. Night Gates:

  • Average number of day gate moves: 14,620
  • Average number of night gate moves: 18,871
  • Number of day shifts open: 27
  • Number of night shifts open: 15

Approximately 8,500 trucks regularly service the POLA/POLB.


  • 1 Stop Work Meeting on 2nd shift